Sunny Beach Technology:
Interactive voice response (IVR) software for TAPI voice modems or
telephony cards. Software uses touch tone, speech recognition and
text-to-speech generation to interact with callers.
http://www.sunny-beach.net
Iron Horse Technologies:
Specializes in telephony programming and solutions, using
Periphonics PeriProducer.
http://www.ironhorsetech.com
NovCom:
Offering "Cognitel", which senses caller's identity through advanced
voice recognition technology; reacts to specific callers with custom
greetings/messages, call transfers, or paging notifications.
Integrates with MS-Exchange/Outlook. Has voice-activated remote
access to check messages. For PCs with Winmodems or equivalent.
http://www.novcom.com/
Parwan Electronics Corporation:
Auto attendant, voice mail, IVR, and all other computer telephony
software.
http://www.voicesaver.com/
NSC Natural Speech Communication:
Specializing in Automatic Speech Recognition (ASR) for wireless and
wireline implementations with superior performance characteristics
under severe noise conditions.
http://www.nsc.co.il
VocalTec:
Markets software that enables voice and multimedia communications
over packetized networks, the Internet and intranets. Also develops
open systems to bridge the Internet to the public switched telephone
network.
http://www.vocaltec.com/
CoAssure:
Provides an external third party regression testing service for
telephony applications which thoroughly exercises all paths of IVR
dialogs. Provides detailed reports of voice dialog bugs and error
cases.
http://www.coassure.com/
Simex Telecommunications:
Software and hardware solutions for speech technology, voice over
IP, computer telephony, DSP. Consulting and project management for
telecommunication projects in Eastern Europe.
http://www.simex-telecom.de
EchoWav Messenger:
Provides on-demand voice messaging and audio content for mobile
user. Send and receive voice messages over the Internet, handle
voice messages off line.
http://www.echowav.com
VoiceGenie:
Allows hands free, eyes free web access from any phone. Complements
WAP wireless web phones. Uses speech recognition, text to speech,
and VoiceXML.
http://www.voicegenie.com
Telephony Conference Conclusions 2000:
Main findings of second annual "Telephony Voice User Interface
Conference" in Scottsdale, AZ. Numerous companies discussed their
implementations of speech technology for call center applications.
http://www.kprinc.com/2000/pr008.htm
Active Phone Server:
Comprehensive personal phone assistant software - autodialer,
forwards messages, records answers, e-mail checker, ISP dialer,
Caller ID, event reminder.
http://www.softcab.com/apserver/
Vocalis:
UK based supplier of speaker independent speech recognition
telephony solutions.
http://www.vocalis.com
DSP Group, Inc.:
Supplier of speech recognition hardware for telephone applications.
http://www.dspg.com
iVoice:
Designs, manufactures and markets voice and computer telephony
communications systems for small and mid-size businesses and
corporate departments. Provides IVR products that are "people
oriented," with features that can be readily used without special
training or manuals. Principal products: Unified Messaging, iVoice
Voice Mail, iVoice IVR, Patient Reminder and speech recognition
products.
http://www.ivoice.com
Multiverse Communications:
Provides dVOICE, an interactive voice response applications
generator with complete database and network capablities. In use
since 1988.
http://www.dvoice.net
Ottawa Telephony Group:
Uses voice verification technology to secure telecommunications
resources. Users are positively identified with their unique voice
characteristics to prevent toll fraud, automate password reset and
other administration functions.
http://www.otg.ca
True Data:
Reseller for Dialogic hardware or PC-PBX's in general including
TeleVantage software, Music Telecom hardware, VOIP solutions,
telephones, headsets, call center goodies.
http://www.thetelephoneshopper.com/dialogic/index.htm
Centacom Plc:
Provides integrated voice and video for call centers. UK based.
http://www.centacom.com
Talk 'n' View:
An integrated voice and vision product enabling real time
conversation and web browsing between customer and contact center
down a single phone line.
http://www.talknview.com
Atlantic IVR:
Certified provider of computer telephony and CTI solutions serving
the needs of small businesses and Fortune 500 companies alike.
http://atlanticivr.com
AVA Technology, Inc.:
Manufacturer of voice processing systems for the small to medium
size business and K-12 education markets. Products include automated
attendants, voice messaging systems, and automated voice information
systems for schools.
http://www.avatech.com
Spirit Corp. - DSP Software Source:
Eclectic international communications consultants company conducting
high-end software project management, development (DSP: fax modems,
data modems, telephony, speech/audio processing; GPS; ASIC; 3D
recognition, TI TMS320C54x platform) and licensing.
http://www.spiritcorp.com
Telephone Conference Conclusions 2001:
Over 50 speakers addressed the rapid growth in services and
voice-commerce using speech recognition with any telephone.
http://www.kprinc.com/2001/pr011.htm
InfoTalk:
Provides multi-lingual conversational speech recognition software in
Asia.
http://www.infotalkcorp.com
Virtual Hold Technology:
Innovative IVR callback software which uses speech recognition to
schedule a live person call back rather than having customer wait in
the on hold queue forever. Also includes ability to post a return
call time "meter" to customer's browser.
http://www.virtualhold.com
SNS Technologies:
An Interactive Voice Response (IVR) service bureau hosting many
types of telephony solutions for customers including inbound toll
free, outbound dialing, fax, and e-mail integration.
http://www.sns-technologies.com
IP-Globalnet:
Offers wide range of custom IVR, speech recognition, speech
synthesis, call center, web interface services based in Belgium.
http://www.ip-globalnet.com
Phonepad:
Collection of telephony resource links including PC to phone, voice
over IP, wireless, telecomunications jobs, telecomunications news,
enterprise networks, Bluetooth, WAP, cellular/PCS, internet phone,
telephony tutorials, cheap long distance rates.
http://www.phonepad.com
Test Tool for IVR's:
Voice Prover is a tool for load testing and monitoring IVR systems.
http://www.havenbr.demon.co.uk
Invotec:
Telephony systems integration consultants offering speech-enabled
IVR, call center solutions and services for enterprise and
telecommunications service providers.
http://www.invotecinc.com
SRC, The Speech Recognition Company:
SRC is a leading Euopean provider of high-performance speech
technology solutions for telephony and desktop to the corporate
marketplace.
http://www.src.co.uk
Cothern Computer Systems:
Consulting house specializing in the full range of IBM speech
solutions for web-based, client-server or both.
http://www.ccslink.com/voice/index.htm
IBM WebSphere Voice Server:
Enables developers to develop and deploy voice-enabled e-business
solutions.
http://www-4.ibm.com/software/speech/enterprise/ep_1.html
Nuance Communications:
Develops speech recognition, voice authentication, text-to-speech
and VoiceXML based voice-browsing products and development tools for
telephone access.
http://www.nuance.com/
Datapulse:
Supplier of call center and computer telephony software products to
organizations in markets world-wide.
http://www.datapulse.com
Message Technologies, Inc.:
IVR programs for patient compliance, locators, and event
registration with integrated marketing support.
http://www.messagetech.com/
HotDispatch Marketplace for Telephony Skills and Products:
Hotdispatch and Cisco provide this technical marketplace for Ip-telephony
technology by pooling the skills and products of key industry
contributors. Companies can commission custom applications, obtain
third party XML support for Cisco's IP Telephony products and locate
existing XML applications for their business.
http://www.hotdispatch.com/cisco-ip-telephony
Vocal Analysis Tools:
Nemesysco (Israel) develops vocal lie-detectors, emotion-detectors
and love-letectors for various uses such as security,
fraud-prevention, border check points, customs points, banks,
insurance companies and private uses.
http://www.nemesysco.com
Computer Assisted Telephony Systems:
Provider of interactive voice response and CTI solutions, voice
mail, fax-on-demand, Web design. IBM Business Partner in South
Africa
http://www.ivr.co.za
Open Source Telecom:
A vendor of open-source based hardware and software solutions for
the CTI and IVR market.
http://www.ostel.com/
Edify Voice:
Speech recognition and text recognition services for call centers
http://voice.crm-edify.com
Inflection Technologies:
Australian provider of speech recognition systems including call
center technology, voice activated self-service applications, and
other automated telephony solutions.
http://www.inflection.com.au
The Voice User Interface Company:
Consultancy that provides expertise in the design, development and
evaluation of telephony based voice user interfaces. Specializes in
the details of dialog design, grammar development, voice branding,
dialog failure recognition strategies.
http://www.wrolandi.com
Phonetic Systems, Inc.:
Developer of speech recognition software for automated directory
assistance.
http://www.phoneticsystems.com
eBiz Infosystems Inc - White Paper:
Explores the issues of voice enabled application building in
enterprises.
http://www.ebizis.com/techcenter/voicesolutions.html
Alternate Access:
Provides e-business solutions for companies who value the telephone
as their communication lifeline to customers.
http://www.alternateaccess.com
Vail Systems:
Develops and hosts carrier-grade VoIP and PSTN communications
solutions utilizing speech recognition and text-to-speech. Services
include: next-generation IVR systems, managed call routing, IP voice
conferencing, IP Centrex, enhanced voice mail, outbound call
campaign automation, and VoiceXML applications.
http://www.vailsys.com
Parlance Corporation:
Their NameConnector utilizes speech technology to enable callers to
dial one number, say the name and get connected to anyone in the
enterprise.
http://www.nameconnector.com
CG-Coreel Logic Systems Ltd., India:
Products include Digital Exchange, voicemail systems, IVR and
general telecommunications.
http://www.cgclogic.com
Ubicall Communications:
European provider of speech applications. Voxplorer Receptionist
uses speech recognition to automate telephone operator switchboard.
Handles regional accents.
http://www.ubicall.com
System Development Company of NH:
Markets IntelliDESK a PC-based auto attendant console and other call
handling systems using speech recognition. Provides directory,
messaging, paging, on-call, faxing and emergency procedures.
http://www.intellispeech.com
Pronexus:
Computer telephony applications specialist providing turnkey CT
solutions such as information portals, automated account access,
outbound dispatch messaging and VBVoice, a RAD tool for building
wired and wireless CT applications.
http://www.pronexus.com
Second Tier Interactive Voice Response Equipment:
Buys, sells, leases, services, and supports major brands of
interactive voice response equipment including Syntellect,
InterVoice, Brite, and Periphonics.
http://www.secondtierivr.com
Engenic:
Specializes in the development of voice systems and provides
application development tools. TeleFlow development software,
available for download, can be used to create voice applications and
portals.
http://www.engenic.com
Mende Speech Solutions:
IBM ViaVoice resellers with other call center and accounting
products.
http://en.mende.info/
VoxSurf:
Provides messaging applications - email, voicemail and unified
communication API, and mobile messaging VoiceSMS).
http://www.voxsurf.com
Fluency Voice Technology:
Supplies interactive speech recognition applications to large
enterprise call centers using its speaker independent voice
application framework based on Java and VoiceXML.
http://www.fluencyvoice.com
Telesoft:
Provides a variety of IVR systems, school to home communication,
voicemail, autodialers, auto attendant, reminder software for
doctors and other businesses.
http://www.telesoftcorp.com
Symago IVR:
Provides design, implemention, and support for interactive voice
response (IVR / VRU) systems and contact center technologies of
multiple vendors such as Generations, Periphonics, and Speechworks.
http://www.symago.com/
Telephonetics Interactive Voice Systems Ltd.:
Speech recognition and computer telephony specialists largely
affiliated with the UK cinema industry. Products include voice
dialers, contact portals, bespoke development and technical
consultancy.
http://www.telephonetics.co.uk
Philips Speech Processing:
Develops large vocabulary natural language understanding software as
well as VoiceXML and SALT based speech technology for multi-modal
applications.
http://www.speech.philips.com/telephony
Matrix Net:
Offers solutions for VoIP telephony, computer repair, and web
hosting.
http://www.matrixnet.biz
Versay Solutions:
Develops caller speech solutions. Full lifecycle support - from
application discovery to custom development and ongoing maintenance
and monitoring.
http://www.versay.com
Personal IVR:
Personal answering machine running on W2K/XP with speech recognition
capabilities. 15 day trial download.
http://www.ivrs.go4customer.com/index.htm
InTouch Digital Systems:
Provides CT software for Windows 2000, NT, with voicemail,
audiotext, auto-attendant, IVR, outdial, follow-me, web-access and
faxback. Aimed at small to medium sized companies.
http://intouchdigital.com
Microworks Software Company:
Developers of custom voice applications such as voice mail, zip code
retrieval, elderly patient monitoring, call cost accounting.
http://www.microworksonline.com/
Digital Base:
Provides voice talent for IVR prompts and telephony.
http://www.digitalbase.com/
Call Handling:
Specializes in providing call handling in the corporate and private
sector.
http://www.callhandling.co.uk
Speech Design Carrier Systems:
German based company providing wide variety of speech based
services: multimedia messaging, voice mail, mobile solutions,
SMS-to-voice, text-to-speech, mailbox, call center auto-attendant,
music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher,
anrufbeantworter, wartemusik.
http://www.speech-design.de
Digital Union:
UK web integrator company providing IVR, VoiceXML plus muli-channel
strategies using the majority of the IBM Websphere portfolio of
software. Also provides strategic sourcing connecting suppliers and
customers.
http://www.digitalunion.com
Bird Systems:
Offers computer telephony and IVR solutions promising low prices
with a custom approach.
http://www.birdsystems.com
Thinphone:
Subscription based simple email-to-phone or fax service for
reminders and alerts. Text-to-speech delivery to one or more
phones.Can also deliver .DOC, .WAV and .MP3 files. Not for
solicitation or telemarketing.
http://www.thinphone.com
HTK Limited:
UK based firm specialising in advanced Interactive Voice Response
(IVR) and convergent communications solutions, applications and
fully managed bureau services. Has speech recognition,
text-to-speech and speaker verification capabilities.
http://www.htk.co.uk/
HTI Voice Solutions:
Systems integrator and application developer, creating self-service
solutions using advanced CRM, IVR, CTI and natural language speech
recognition technologies.
http://www.htivs.com
TSPForum for Nortel Meridian PBX:
Informational site about Nortel Meridian PBX systems. Contains error
messages, set descriptions and a compendium of incidental but useful
information.
http://www.tspforum.com
Voice Robots GmbH:
German based specialists for computer telephony, IVR and speech
applications. Products recognize natural language to query
databases, internet or intranet. Fast development environment.
http://www.voicerobots.de
Clear Voice Solutions, Inc:
Professional voice prompts for IVR, auto attendant or on-hold
applications. Wide variety of languages and media formats.
http://www.clearvoicesolutions.com
Victory Projects:
Offshore (India) software development firm specializing in telephony
applications for PC or embedded products.'PBXBot' and 'synthEngine'
tools enable fast creation of IVR menus for telephony, CRM,
accounting & B2B contexts.
http://www.victory-projects.com
neoVox:
Enterprise voice application developer providing companies with
'anytime' access to critical business data and information services
using standard phone devices.
http://www.neovoxusa.com
WebSpeak Inc.:
Provides IVR, internet information and payment systems for
government agencies, e-commerce web design for government and the
private sector.
http://www.webspeakinc.com
Opticom:
German-based provider of measuring systems that determine perceived
voice, audio and video quality of bandwidth limited channels and
compression schemes.
http://www.opticom.de
Conita Technologies:
Conita/Avaya sells broad portfolio of communications solutions and
services. Designs, builds, deploys and manages networks for
enterprises integrating voice recognition, TTS, and telephony
technologies with enterprise software.
http://www.conita.com
Voice4net:
Designs, develops, implements, and hosts custom IVR/Web self-service
solutions for touchtone phone or web browser. Has a 'try it before
you buy it' option for multi office enterprises.
http://www.voice4net.com
Vocomo Software Corp.:
A voice solutions company specializing the tuning, analysis,
scalability and user optimization of their delivered IVR
applications.
http://www.vocomosoft.com
Interactive Media:
Italy based company designs and delivers integrated IVR applications
combining speech recognition, fax, conference, VoIP, SS7 systems and
computer/telephony technologies.
http://www.imnet.it/
Cherrytree International Ltd.:
Netherlands based provider of integrated VoIP telephony solutions,
network management, and website content management. Also has
Minneapolis office.
http://www.cherrytree.info
Celtic Communications:
Designs, develops, implements and supports integrated telephony
solutions for small and mid-size enterprises including facilities
for ACD, wireless LAN, unified messaging and call analysis. Site has
a 'telephony glossary of terms'.
http://www.celticcommunications.com
BlueChip Technologies:
Develops scalable speech recognition and wireless technology.
Co-invests and integrates its technology with partners. Based in
Ireland.
http://www.bluechiptechnologies.com
Computer telephony voice cards:
Intel Dialogic voice cards, voice and fax cards by Rhetorex and Pika
technologies, voice mail software and fax broadcasting software
packages.
http://www.voice-boards.com
Comsys:
Global provider of speech technology driven applications and value
added services for telecom operators, financial institutions and
enterprises, based Netherlands.
http://www.comsys.nl
Adducive:
Silicon Valley based voice user interface design consulting, with
expertise in over-the-phone speech recognition applications using
technology from Nuance and SpeechWorks.
http://www.adducive.com
