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| Related Web Sites |
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Internet Empowered Mystery Shopping -
Audits performed by
trained staff of over 4500 mystery shoppers throughout North
America. Timely reports available online within 24 hours of the
audit.
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ICC - Decision Services -
Mystery shopping and merchandising
solutions. Services retail and restaurant industry. Programs
customized to meet the objectives and budget of customers.
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Confero, Inc. -
Nationwide mystery shopping and customer
satisfaction measurement services for automotive, banking,
restaurant and real estate. Online application.
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Customer Perceptions -
Website, telephone and on-site mystery
shopping services. Online application. Employee surveys and
competitor price check services also available.
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Shop America Inc -
Offering many secret shopping services for
market research and company integrity checks. Also find out how to
start your own business.
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ServiceTRAC, Inc. -
National and international mystery
shopping and full service market research firm providing market
analysis, measurements and solution services.
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Shop'n Chek International -
Mystery shopping and market
research services for customer satisfaction measurement.
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IntelliShop -
Wide range of mystery shopping services,
on-site, telephone and web-based to the retail industry. Online
application.
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Second To None, Inc. -
Full service mystery shopping
solutions. Apply online.
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Hindsight -
Business evaluations by mystery shoppers, customer
service information collectors, local and US national. Comparison
graphs for managers.
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Anonymous Insights, Inc. -
Marketing research firm that
specializes in customer satisfaction programs. Online application.
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Tenox Appraisal Systems -
Customer satisfaction measurement
specialists.
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Check Mark, Inc. -
Mystery shopper services to banking,
restaurant, retail and entertainment sectors. Online application.
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Count On Us -
Mystery shopper services to restaurants, bars,
hotels, banks, retail and service industries. Licensed
investigators. Online application.
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At Random Communications -
Telephone based shopper evaluations
of service quality and efficiency. Customer follow-up and
competitive analysis services also available.
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Customer Point of View -
A mystery shopping service catering
exclusively to the restaurant and hotel foodservice industries
since 1985. Online application.
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Customer Service Watch -
Conducts third party customer surveys
for Nuisance Wildlife Control Operators (NWCO)
to measure and
monitor customer satisfaction and effectiveness of service, sales
and marketing.
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Shoppers' View -
Provides mystery shopping on site and by
telephone to the retail industry. Online application.
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Mystery Shopper, USA -
Mystery shoppers get paid to shop.
Mystery Shoppers can improve a retail store's performance,
customer service, merchandising, product distribution, and
security.
-
Schryver Enterprises. LLC -
Develops and customizes training
courses in customer satisfaction, and provides mystery shopping
services.
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imyst -
Helping businesses improve customer experiences
through market research services, mystery shopping programs,
customer service evaluations, audits, and assessments.
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Shadow Shopper -
Video mystery shopping company. Shoppers wear
microvideo equipment to record interactions. Services, press
releases and news, dealers, and contact information.
-
J.M. Ridgeway Co. -
A market research and mystery shopping
company providing national coverage.
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Market Watch -
Mystery shopping company that seeks to maximize
sales potential for retailers who want to increase consumer
satisfaction.
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Vérifications Roberte -
Provides mystery shopping service as
well as analysis, evaluation and verification of business policies
in Canada.
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ITS (Incognito) -
Offers assessment of customer service, call
handling and sales skills through the implementation of mystery
customer programs. Specialising in the hospitality industry.
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Nationwide Integrity Services, Inc. -
Offers a variety of
mystery shopping services.
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Secret ShopNET -
Mystery shopping services. Apply online.
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Business Research Lab (BRL) -
Mystery shopping and market
research surveys measuring employee and customer satisfaction.
Includes links to business and personal financial resources, and
lists of upcoming marketing conferences.
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QualityWorks Associates -
A market research organization that
conducts customer/employee/member surveys and mystery shopping.
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Performance In People Ltd -
UK-based telephone and video
mystery shopping services.
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Retail Biz Consulting -
Mystery shopping services. Apply
online.
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Bare Associates International -
Mystery guest retail, hotel
and restaurant reports since 1987. Video training and guest
intercept programs also available. Online application.
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Presence Quality Mystery Shopping -
Specialists of network
assessments.
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Creative Image Associates -
A consulting and training company
specializing in assisting financial institutions to achieve a
successful sales and service culture. Training, evaluation, and
incentive programs designed to maximize employee performance.
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Sutter Marketing -
Mystery shopping and compliance audits
powered by Palm technology with digital photo documentation.
Website accessable data. Find details about the business, services
offered, and contact information.
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Webbtech Data -
Quality assurance company specializing in
mystery and comparison shopping.
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Retail Service Evaluations -
Providing secret shopping
services to businesses across America.
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ACRA, Inc. Secret Shopping -
Retail, restaurant, service,
sales and entertainment complex mystery shopping. Online
application.
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Quality Consultants, Inc -
Conducts mystery shopping and
quality reports for restaurants and lodging facilities.
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The Genesis Group, Inc. -
Customer service consulting company.
Material for prospective and actual secret shoppers, details for
prospective clients, and contact information.
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Ath Power -
Mystery shopper services catering to retail and
financial services. Sales staff and management training and market
research. Online application.
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Shoppers Critique International -
Provides independent
customer service evaluations by using guest mystery shoppers to
evaluate employee performance. Details about services and
industries served, mystery shopping details, FAQs and contact
information.
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Mystery Shoppers -
Evaluates customer service and quality
control. News for potential clients and shoppers, contact
information, and details about the business.
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Service Excellence Group -
Provides customer service
development through mystery shops, customer
service/management/sales training, personalized consultation, and
a quarterly training publication. Find contact information, list
of services, and details for potential shoppers and clients.
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Mystery Shopper Jobs Source -
Find a FAQ, articles, tips,
contact information, and the opportunity to purchase access to a
list of companies who hire shoppers.
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Certified Reports, Inc. -
Mystery shopping and market research
surveys for financial, restaurant, retail and service industries.
Also offer proof-of-performance theatre audits. Online
application.
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Service Evaluation -
Provides a comprehensive solution for
keeping on top of the front line.
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MacPherson Mystery Shopping and Research -
A British company
specializing in worldwide mystery shopping and market research.
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Jancyn Evaluation Shops -
Secret shopping services used by the
retail, restaurant and rental housing industry.
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Support Financial Resources, Inc. -
Customer-driven mystery
shopping and consultative services specializing in the financial
services industry.
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Satisfaction Services, inc. -
Providing customized quality and
service evaluation programs (a concept of mystery shopping)
to
restaurant, hospitality, retail, and service companies. Online
service available.
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The Browning Agency -
Provides on-site and telephone mystery
shopping for restaurants, hotels, retail and financial services in
the New England area.
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Ardent Services, Inc. -
Mystery shopper services catering to
retail, restaurant, hotel, airline and car rental industries.
Online application.
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A Customer's Point of View, Inc. -
Mystery shopping services
for retail, restaurants, transit providers, housing, living and
care facilities, entertainment facilities and health care
providers. Online application.
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Service Intelligence, Inc. -
Provides actionable, real-time
Internet-based mystery shopping and performance assessment across
all of North America.
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The Secret Shopper Company -
Offers a full range of secret
shopping services, with reports tailored to motivate rather than
criticize. Online training required for all shoppers.
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Mystery Shoppers Resource -
Job leads and information. Updated
often.
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The Mystery Shopping Recruitment Club -
For a membership fee,
supplies contact details of dozens of mystery shopping companies
as well as instructions to get started.
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Infotel -
Serving retailers, restaurant/quick-serve,
manufacturing and service industries with custom-designed mystery
shopping programs.
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Greet America Mystery Shopping -
Conducts many types of
evaluations and surveys across North America.
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Sonya's Mystery Shoppers -
Has some current jobs, a polling
area where shoppers can rate shopping companies, and a private
list of companies looking for shoppers (list is available for a
fee).
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J. E. Lowery Professional Services Corporation -
Offers
customized professional mystery shopping services.
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National Shopping Service Network, LLC -
Offers a variety of
mystery shopping services.
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National Shopping Service -
Mystery shopping in America and
Europe.
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SG Marketing Group -
Company description, services offered,
and online shopper application.
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Sensor Quality Management Inc. -
Mystery shopping services
with either local residents or shoppers who have experience in a
particular industry. Apply online.
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Mars Research -
Offers a wide variety of quantitative research
studies, including mystery shopping and customer surveys.
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Mystery Shopping Resources -
Listings of companies needing
shoppers, a shoppers' bulletin board, a live chat area, and a page
of links to free or inexpensive items.
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The Premier Mystery Shopping Company -
Information for
businesses and shoppers, and an online application.
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The Hotel Shopping Network -
Provider of hotel mystery
shopping and sales training services to the hospitality industry.
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Associate Consumer Evaluations Mystery Shopping -
Offering
customer service evaluations, exit interviews, and employee
training with web access. Resource for shoppers and online
application.
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Maritz Research -
Mystery shopping services.
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Critique America -
Loss prevention and guest satisfaction
investigations for the hospitality industry. Find contact
information, company profile, FAQ, and a service request page.
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Anonymous Shoppers and Assessments of Pittsburgh (ASAP) -
Shopper evaluations of restaurant, fast food, retail, health care,
insurance, banking, grocery, automobile and sales and service.
Online application.
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Customer Perspectives -
Telephone, on-site and web-based
mystery shopping services. Online application.
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Person To Person Quality -
Provides transaction experience
studies, mystery shopping, customer surveys, competitive
intelligence services, and special consulting services. Apply
online to be a shopper.
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Investigative Marketing Services -
A strategic consumer
research company, specializing in international consumer research.
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Pinkerton Field Research Services -
Customer service mystery
shopping, marketing data collection and compliance audit programs.
Apply online to be a shopper.
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Reality Check Mystery Shopper -
Shopper evaluations. Apply
online.
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Speedmark Information Services -
Marketing services company
that specializes in providing customized data collection for
Consumer Products Manufacturers and multi-unit retailers. Services
offered, and mystery shopper application.
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Green & Associates -
News, articles, and mystery shopper
details.
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Marketing Systems Unlimited Corp. -
Details about the company,
services offered and how to become a shopper.
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Michelson & Associates, Inc. -
Description of the company and
services offeres. Apply online to be a shopper.
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Mystery Shopping 411 -
Description of services offered.
Shoppers may apply online.
-
Metropark's Mystery Shopping Network -
Description of the
business, services offered, and an online application.
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Hilli Dunlap Enterprises -
Services offered, contact details,
and application to be a shopper.
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Mystery Shopper Gets Paid to Snoop -
Ahnie Costin summarizes
some of her experiences as a shopper.
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Best Practices -
Summarizes what a shopper should always do
every time they shop.
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Do's & Don'ts -
Tips for shoppers.
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SNEAK PEAKms -
Offers a variety of customized mystery shopper
and caller services.
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csmonitor.com - Shoppers spy on those who serve -
Each week,
as many as 500,000 amateur detectives rate firms on everything
from cleanliness to customer service.
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Imaginus Training & Development Inc. -
Mystery shopping, web
shopping, training, motivational seminars, and focus groups.
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Retail Rapport Ltd. -
Mystery shopping agency. List of
services, details about applying, and contact information.
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Mystery Shoppers of America -
Invisible store audits, customer
service reports, detailed reports, and inventory services.
Franchise details, prices and contact and location information.
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Cutting Edge Concepts -
Mystery shopping within Kelowna and
the Okanagan Valley in BC, Canada. Web design services also
available.
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Amusement Advantage Mystery Shopping Services -
Amusement park
mystery shopping. Online application.
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Power Information Gathering Services -
UK business
specializing in phone and personal visits, and mail and email
inquiries to customer service departments.
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Barry Leeds and Associates -
On-site and phone shopping
surveys for varied indutries with a focus on financial services
and service-oriented retail companies.
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Richey International -
Quality management programs to enhance
performance, measure product quality, and maintain brand stature.
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Mystery Shopping Providers Association -
Trade association of
mystery shopping providers and resource for shopper applicants.
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The Insight Group International -
Mystery shopping and quality
management services catering exclusively to hotels, resorts and
spas worldwide. Digital reports. Licensed investigation firm with
unique focus on employee cash-handling integrity.
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Mystery Surfing Ltd. -
Websites evaluated for usability and
effectiveness from a UK shopper's perspective.
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Mystery Shoppers Ltd. -
Mystery shopping and customer service
training and consultancy services. UK.
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Consumer Research Group (CRG) -
Mystery shopper consultant
services to the retail industry.
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Business Evaluation Services -
Business and retail on-site,
telephone and customer feedback secret shopper services.
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NetAnalytic improving customer focus -
Evaluation of website
usability and efficiency from a customer's point of view. Online
application.
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Secret Sleuths -
Services offered, staff, contact details, and
shopper application.
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A Closer Look, Inc. -
Online mystery shopping services with
resource links for shopper applicants. Online application.
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Service Performance Group -
Mystery shopper program designed
to objectively measure employee customer service skills, sales
skills, product knowledge and other related criteria.
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Scholl Market Research, Inc. -
Full service market research
firm.
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DSG Associates, Inc. -
Myster shopping services to the retail
food service industry. Online application.
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ShadowShopper.com -
Shoppers pay annual fee to be part of an
employee database accessed by would-be mystery shopper employers.
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Become a Mystery Shopper -
Fee-based information on how to
become a mystery shopper.
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National Coalition of Professional Mystery Shoppers -
News and
resources for people involved in the profession.
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Sinclair Service Assessments -
Company provides mystery
shopping services throughout the U.S. and abroad. Site includes a
sign-up area for shoppers.
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eMystery Shopper -
Independent review of website usability and
efficiency from a customer's point of view. Online application.
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Room with a Review -
Mystery Shopping services to the
hospitality industry.
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Mystery Shopping, Customer Service, Secret Shop -
Mystery
shopping services to varied industries. Web-based reporting.
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Get Paid 2.com -
Would-be secret shoppers pay for access to
available jobs.
-
A Step Above Service Evaluations, Inc. -
Florida-based service
evaluations to varied industries.
-
inCognito Mystery Sleuths -
Secret shoppers,consumer surveys
and polls.
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Shoppers, Inc. - Mystery shopping jobs and services -
Mystery
shopper services to bank, restaurant and retail industries.
Employee incentive plans and surveys. Online application and
shopper resource.
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Video Stars Real Time Video Training -
Hidden camera video
captures real-time employee interactions to improve customer
service, sales, and other target areas.
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FYI Video Mystery Shopping -
Video Mystery Shopping
specializes in new home shops.
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Money and Shopping -
Fee based resource for wanna-be secret
shoppers.
-
Mystery Shopping Online Beginners Guide -
Details about
mystery shopping and how to get started. Online beginners guide.
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Game Film Consultants Mystery Shopping -
Video mystery
shopping for sales and retail industries.
-
Northwest Loss Prevention Consultants -
Restaurant, apartment
and retail mystery shops. On line shopper application.
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