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| Related Web Sites |
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Joe Turner -
Consulting, homeowners manuals, materials,
training, national conference, information and search for new home
Customer Service, since 1982
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YOUcentric Content Management Software -
Offers a web-based
eRM solution that connects your entire value chain via the web and
is customized around your unique business model.
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Customer Inc -
Consulting, quality assessment, sales
management, customer service management, training development,
organizational design and development, mystery calls, customer
surveys and phone accessibility studies.
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CRM Assist -
Helping CRM customers and professionals
understand Customer Relationship Management, Front Office, Sales
Force Automation, and eMarketing through Mail lists, online
forums, an integrated directory, and much more.
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Softlab -
IT consulting and system integration services.
Supports large corporations in the banking, insurance,
manufacturing and telecommunications industries.
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UpShot.com -
An Internet service for companies to manage sales
and customer relationships online within a web browser.
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The Interchange Group UK -
Specialises in the delivery of
computer based solutions that improve customer relationship
management and supply chain management.
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The Right Answer -
Your customer service advisor.
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Internet Customer Service -
Provides full-service solutions to
manage online customer interactions. A variety of contact options
allow a web site to provide 24/7 customer service on a global
basis.
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OpenAir.com -
A web-based service for time tracking, expense
reporting, and client invoicing and billing.
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OptiSys, Inc. -
CRM, Data Surveying and Data Mining
applications for desktop systems, utilizing high performance cross
tabulation and data analysis techniques.
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Strengthbank -
Offers professional keynote and customer
service seminars.
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Quadstone, Ltd. -
Provides customer behaviour and propensity
modelling solutions, incorporating both business and technical
expertise, to a range of organisations primarily in the retail,
finance and telecommunications industries.
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Richard Flint Seminars On-Line. -
National personal and
business consultant. Programs designed with an eye on the pulse of
the marketplace. Site includes program and services details and an
on-line store for ordering Richard's video and audio tapes, books,
posters, and plaques.
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Customer Relationship Management (CRM)
Forum -
Focuses on CRM
aspect of customer service. Resource site containing
presentations, case studies, articles and academic papers,
conference and trade show listings, online conferences, and
help-wanted/jobs listed postings.
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One Source Repair Services -
Co-ordinates services to support
and maintain work environments, with service details and contacts.
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Fulfillment Plus Customer Service -
Our customer service
advocates rely on their training and skills, along with our
superior technical systems, to provide personalized service to
your customers.
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eLoyalty -
Offering a range of customer service solutions
including call center integration, ERM and eCRM, CTI and help desk
, field service and logistics solutions, and customer relationship
management.
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MindTree Consulting -
Business to consumer services.
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RMH Teleservices -
Services include call centers, customer
inquiry response, and e-commerce.
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Miles Corporation -
Assists organizations in providing
superior customer service from call centers and through backend
e-business and e-commerce processing and support strategies.
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Info Warehouse -
Provides customer service training materials
and business information links. A full complement of business
links and personal improvement information.
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Pro CRM -
Web based customer relationship management software.
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QUAERO -
We create sales, evaluate your marketing technology
infrastructure, automate marketing and modeling, and provide
expert guidance in choosing technology tools to fuel your
company's growth.
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Core Intellect -
Financial research services, competitive
market analysis, and customer relationship management (CRM)
information.
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Help Desk Solutions -
Provides information sharing,
call-tracking, desktop management and automated problem
management.
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The Cross Country Group -
Administers direct marketing,
information and customer service programs on behalf of corporate
clients throughout North America.
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Associated Software Corporation -
This site provides useful
informatioon, tools and links for customer purchase and upsell.
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ITF Customer Service -
A Lotus Notes/Domino-based application
which offers improved customer support through web-based services.
It reduces support costs by providing effective customer
self-service.
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Janada -
Use regulatory compliance to beat the competition and
build corporate reputations; based in the UK, London, St. James's
Square.
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Marketing Technologies New Zealand Limited - Brains -
Marketing, call centre and contact management Windows software.
Provides a marketing database platform for direct, loyalty, and
sales force automation.
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Tier1 Innovation -
Leading provider of eBusiness and customer
relationship management (CRM)
consulting and implementation
services.
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Deloitte Consulting -
Customer relationship management
consulting.
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NowDocs -
How to use the printing, binding, copying and
tracking service, including same day, next day and courier
deliveries for all your time sensitive documents.
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3030 Vision -
Specialises in the supply, implementation,
consultancy and support of eCRM applications to UK organisations.
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Kovair Inc. -
Consulting services covering CRM and strategic
relationship management.
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Ciberion -
Develops, implements, and support trade marketing
systems for the consumer goods industry.
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